Job Title : Outlet Manager - Tapas - Jumeirah Al Naseem - Madinat Jumeirah Resort

Category : Hospitality and Restaurant
Madinat Jumeirah
Posted Date : 03/27/2016
Job Description :

About Jumeirah and the SBU
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.

Set on a private beach, Madinat Jumeirah Resort is an authentic recreation of ancient Arabia, capturing the natural beauty of the region. Madinat Jumeirah features two grand boutique hotels, Al Qasr and Mina A' Salam, accommodation in 29 traditional summer houses in Dar Al Masyaf, conference and banqueting facilities including two grand ballrooms, a 1000-seat amphitheatre and the region's only dedicated entertainment centre and multi-purpose venue, Madinat Arena. The facilities are interconnected by 3km of waterways and landscaped gardens.

The resort also provides extensive leisure and health facilities including Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia.

Jumeirah Al Naseem will have 430 luxurious rooms and suites, complete with walk-in rain showers, floor-to-ceiling windows and private outdoor terraces. The hotel is set among lush, landscaped gardens and offers three large swimming pools, as well as private beach access. Two banqueting rooms, each measuring 75 square metres, will complement the existing conference and events facilities at Madinat Jumeirah.

About the Role
A fantastic position has arisen for a highly talented and motivated Outlet Manager for our Mediterranean seafood restaurant, Tapas. You will be responsible for managing all aspects of the Outlet within the F&B department including the selection, development and performance management of colleagues, optimising profits and increasing sales.

Your main responsibilities will include:

Closely monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures and support spot audits.
Maintains & actively uses Epicure to capture customer details/ history and other strategies that assist in guest recognition.
Actively implements strategies to increase the market share
Conducts performance evaluation of colleagues, guidance, coaching and counselling of colleagues.
Ensures that SOP's are consistently reviewed, changed and communicated.
Ensures that all training and attendance records are accurate
Assists F&B Production & F&B Management in menu planning and menu rotation.
Conducts regular briefings and meetings to ensure all colleagues receive the information and training necessary to perform their jobs, incl. upselling, menus & F&B and hotel knowledge.
Implements systems/ measures to control F&B costs within budget guidelines, minimize wastage. Closely monitors payroll costs and ensures productivity
Ensures opening & closing checklists are completed on a daily basis
Analyzes results of Mystery Shoppers, LQA, CSI, HACCP and other feedback channels, and takes actions to resolve any non-conformances within required timeframes.
Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required.
Ensures that all furniture, equipment, utensils and silverware used in the outlet is accounted for, properly handled and serviced, and maintained to prevent excessive wear and tear.
During the pre-opening you are expected to:

Ensure all outlet Colleagues attend MJ Trainings and Departmental training prior to opening
Organize departmental trainings to ensure all colleagues are prepared for the opening day
Works within the allocated pre-opening budget for the outlet.
Ensure implementation of all hotel policies and procedures.
Conduct team building as needed before opening to ensure colleagues are motivated
About You
In order to be considered for this position you will have a studied in at a recognised Hotel Management / Tourism school. You will possess 3-4 years Food and Beverage experience in a premium Fine Dining establishment in a 5-star Hotel on a Management level.

You will have good clear communication abilities, time management and organisational skills as well as the capability to multi task working with strong attention to detail. You should be a team player who is able to manage and delegate to your team. Your interpersonal and customer service ability will be excellent.

Proficiency in computer software systems such as MS Office, Word and Excel are essential. Candidates with the ability to speak fluently in a second language ideally Spanish will be considered favourably.


Benefits Offered : As per UAE Law
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