Job Title : Head of Digital Services CU Etisalat & Pakistan

Category : Telecommunications

Ericsson, Abu Dhabi, AE

Posted Date : 06/13/2020

Job Description :

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Our Exciting Opportunity

The role of Head of Digital Services CU ETP (Customer Unit Etisalat and Pakistan) has the overall business responsibility for Digital Services (Products, Solutions, and Services) in the Client Unit and is a part of CU as well as a member of the Market Area Digital Services Leadership Teams!

You will,

Provide thought leadership to clients
Grow Ericsson’s digital footprint and ensure outstanding delivery
Develop digital services talent and customer intimacy through dialogues with the C-suite
Maintain a healthy sales funnel through the right business development strategy and tactics
Demonstrate and assume full ownership of the business toward the accounts in the Customer Unit
Head, mentorship and feed the Key Account teams in the CU with regards to the Digital Services agenda
Remain conscious and strive to optimize digital services customer spend
Assume full responsibility for deal closure and profit-and-loss
Manage a farming strategy over the installed base in the areas of 5G, Digital Transformation, Cloud Transformation, and Virtualization.
Expand the business through up-sell and cross-sell opportunities in other domains or type of services or products
Build and lead a robust organization in line with the unit design principles
Ensure compliance and adherence to Ericsson sales and project delivery processes and standards.

To be successful in the role

University degree; with a preference toward MSc or MBA in business or ICT
10-15 years of proven expertise in senior leadership positions within the telecom and/or ICT industry
Experience in Digital Domain (BSS, OSS, Cloud, etc.)
Deep understanding of Service Delivery processes, methodologies such as Agile, DevOps, CI/CD, and strategy
Knowledge of the sales process and Excellent presentation skills
Sound financial acuity, customer and market insights
Knowledge to formulate strategies and concepts
Ability to maintain relationships at C-Level internally and externally
People leadership, senior capability in managing and motivating change in an organization with multiple customers

What happens next once you apply?

Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: United Arab Emirates (AE) || || Abu Dhabi || IT

Benefits Offered : As per the UAE law